A public e-service that allows students, university affiliates, and visitors to rate the services provided by Jouf University and share their feedback, in order to measure user satisfaction and continuously improve service quality.

Access the service through its link on the E-Services page, then follow these steps:

1. Open the service page and click "Start Service".
2. Log in via the National Single Sign-On (Nafath).
3. Select your category (Employee, Faculty Member, Student, Visitor).
4. Select the service you want to rate from the list of services available for your category.
5. Choose a rating from one to five stars.
6. Add a comment (optional), then click "Save Rating".

https://plus.ju.edu.sa/taysir/pages/service-rating/new-rating

Students, university affiliates (faculty members and staff), and visitors.

• An active Nafath account.
• The user must have used the service being rated.
• The correct user category must be selected.

2 minutes.

Jouf University E-Services Level Agreement:

https://ju.edu.sa/ar/electronic-services-level-agreement

Visit the university portal at https://ju.edu.sa, select the "Technical Support" icon under E-Services, then fill in and submit the support request form. Alternatively, email IT Support at it.care@ju.edu.sa or call 0146544444.