Skip to main content

The Impact of the Emerging Coronavirus (COVID-19) on E-Commerce in the Kingdom of Saudi Arabia

Author name : HOUCINE . . BENLARIA
Publication Date : 2022-04-01
Journal Name : WSEAS TRANSACTIONS on BUSINESS and ECONOMICS

Abstract

Despite the efforts of some governments to encourage online commerce during the pandemic, they have encountered some obstacles when selling. Additionally, regulations that are not suitable for e-commerce can create barriers for businesses. Although many of these challenges predate the outbreak of the virus, the current crisis and the new role of e-commerce for consumers and businesses heightens the need for public action. This research aimed to study the effects of the coronavirus pandemic on customer orientation in electronic commerce by understanding the influence of precautionary measures (home quarantine, travel limits, anxiety, and psychological anxiety) on electronic commerce (e-commerce). For this purpose, a questionnaire was distributed to a sample size of 492 individuals in the Kingdom of Saudi Arabia. Further, to analyze the study data, the SEM structural equations method was used via the Smart PLS. After analyzing and testing the hypotheses of the study, it was found that there is a direct positive impact of the emerging coronavirus (COVID-19) on customer behavior toward e-commerce in Saudi Arabia. There is a positive, direct effect of home quarantine on the orientation of individuals toward e-commerce. Moreover, there is a positive, direct impact of movement restriction on the orientation of individuals toward e-commerce. Finally, there is a positive, direct effect of psychological anxiety on the attitude of individuals toward e-commerce.

Keywords

COVID-19, e-commerce, home quarantine, movement restriction, psychological anxiety, Saudi Arabia

Publication Link

https://wseas.com/journals/articles.php?id=5489

Block_researches_list_suggestions

Suggestions to read

HIDS-IoMT: A Deep Learning-Based Intelligent Intrusion Detection System for the Internet of Medical Things
Ahlem . Harchy Ep Berguiga
Generalized first approximation Matsumoto metric
AMR SOLIMAN MAHMOUD HASSAN
Structure–Performance Relationship of Novel Azo-Salicylaldehyde Disperse Dyes: Dyeing Optimization and Theoretical Insights
EBTSAM KHALEFAH H ALENEZY
“Synthesis and Characterization of SnO₂/α-Fe₂O₃, In₂O₃/α-Fe₂O₃, and ZnO/α-Fe₂O₃ Thin Films: Photocatalytic and Antibacterial Applications”
Asma Arfaoui
Contact